Frequently Asked Questions

  • Most of our products can be personalized using precise laser engraving. If you have a special design, name, or request, please contact us and we’ll be happy to help bring your idea to life.

    • After use wipe down with a damp rag; mild soap and water then rinse if needed. NEVER submerge or let stand in water. Dry thoroughly after rinsing.

    • Store the board flat to prevent warping.

    • The board should be wiped down with mineral oil (butcher block oil) after cleaning. Do not use vegetable or nut oils as they will tend to become rancid over time.

    • If the board is used to prepare raw meat it should be disinfected using a white vinegar and water solution. Simply combine one part vinegar to five parts water and apply it to the surface of the board and let stand for a minute then rinse and dry.

    • To eradicate garlic, onion or other smells from board, rub the board with baking soda and a few drops of water (enough to dissolve the baking soda into a paste). Let stand a few minutes and wipe the baking soda from the board. The smell should be eliminated. You should then re-oil.

  • After use wipe down with a damp rag; mild soap and water then rinse if needed. NEVER submerge or let stand in water. Dry thoroughly after rinsing. Store the board flat to prevent warping.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.